Privacy Policy
Effective March 15, 2026 · Last updated March 15, 2026
This Privacy Policy explains how maxxAI ("we," "us," or "our") collects, uses, and protects your information when you use our website at maxxai.io and our services.
1. Information We Collect
Information you provide
- Name and email address
- Phone number
- Business information (company name, industry, role)
- Website URL
- Messages and responses you share during your AI advisory session
Information collected automatically
- IP address
- Browser type and version
- Device information (operating system, screen size)
- Pages visited and time spent on site
2. How We Use Your Information
- To conduct your AI business assessment and generate personalized recommendations
- To research your business and prepare relevant insights
- To generate reports tailored to your situation
- To communicate with you via SMS and iMessage about your assessment and results
- To match you with relevant service partners (only with your consent)
- To improve our platform and services
3. Cookies
We use a session cookie to detect returning visitors so we can provide continuity in your experience. This cookie does not track you across other websites.
We do not use third-party tracking cookies. We do not run third-party advertising scripts on our site.
4. SMS and Messaging Consent (TCPA)
By providing your phone number and checking the consent box, you agree to receive text messages from maxxAI at the number you provided, using automated technology.
- Opt-in is explicit. We will not message you unless you consent.
- To opt out: Reply STOP to any message. We will confirm and cease messaging.
- For help: Reply HELP to any message, or email support@maxxai.io.
- Message frequency varies based on your interaction with the platform.
- Message and data rates may apply. Check with your carrier.
- Consent is not required as a condition of purchasing any goods or services.
5. Data Sharing
We do not sell your personal information.
We may share your information with matched service partners only with your explicit consent. Before any referral, you will know who we are connecting you with and why.
We may share data with service providers who help us operate the platform (hosting, analytics), bound by confidentiality agreements.
6. Data Retention
- Lead and session data: Retained for 30 days after your last interaction, then deleted.
- Consent records: Retained indefinitely for legal compliance (TCPA, regulatory requirements).
- Opt-out records: Retained indefinitely to ensure we honor your preferences.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Delete your personal information
- Opt out of SMS messaging at any time
To exercise any of these rights, email support@maxxai.io. We will respond within 30 days.
8. Security
We use SSL encryption for all data in transit. We do not store personally identifiable information in application logs. Access to user data is restricted to authorized personnel only.
While we take reasonable measures to protect your data, no method of electronic transmission or storage is 100% secure.
9. Children
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy or your data, contact us at:
maxxAI
Email: support@maxxai.io
Website: maxxai.io